Valley Bank’s Commitment to your Security
Consumers are more concerned
than ever about the security of their online
accounts. Safety and security of this bank and its
customers is our undisputed number one priority and
has been twice recognized by Money Magazine
for being in the top 100 Safest banks in America.
Valley Bank guarantees your security and privacy.
We also guarantee that we will handle your
transactions correctly whether it is done inside the
bank, over the telephone, or on the Internet.
When designing this web page, the directors at
Valley Bank made it a priority to base each and
every design decision on which option was the
safest. When using Ebank and Bill Pay, you will be
prompted to enter your username and password. If
you log in correctly, you will immediately enter
into a secure SSL,
128-bit connection that protects your information
from being viewed by anybody but the server you are
To ensure the safety and soundness of your
transactions, there are several responsibilities
that we expect from our customers. Client error
and/or negligence are out of our control so please
adhere to the following.
Create a password that is unique. Avoid using
things that include associations of your
information, i.e. birthday, address, social security
Never give your password to anyone else, but if you
do, change it often.
· Try to remember your username and password instead of writing
· “Phishing” is when fraudsters create emails that appear to be
from your bank and request your information for bank
purposes. Valley Bank will never ask you to provide
information through email. Email is never secure!
· If you notice an error or any suspicious activity with your
accounts, you must report it as soon as possible.
For your security our paper records are periodically
destroyed and therefore, older records are more
difficult to trace.
· Always make sure you logout or close your session after using
Internet banking and Bill Pay. Never leave your
session unattended, especially on a public network.
There is an abundance
of information on the web that can teach you how to
protect yourself from identity theft or account
hijacking. The FDIC has created a presentation that
may help. Click the link below to view it.
Don’t be an On-line Victim: How to guard Against
Internet Thieves and Electronic Scams
Flash Player is required to view this
presentation. The latest version of Adobe Flash
Player can be downloaded at
Installation questions or troubleshooting help can
be found at
If you have any
questions, one of our representatives would be happy
to help you better understand how we keep your
information safe and how you the consumer can help
yourself keep your information safe. Please come
see us or give us a call. Thank you for banking
with Valley Bank, we promise you are safe with us.