***IMPORTANT INFO FOR INTERNET BANKING USERS***

On September 10th at 4:30 pm, Valley Bank will introduce Multi-Factor Authentification (MFA) to the internet banking log-in.  MFA is a group of added security features that are intended to protect users from several different types of fraud.  When we go live with MFA, the home page will look slightly different and there will no longer be "PASSWORD" field.  Instead, you will enter your ACCESS ID on the home page, choose submit and than you will be taken to a second screen to enter your PASSWORD.  The first time you log-in, you will asked to complete several challenge questions and you will also be assigned a picture that will be used for your "passmark" (or picture key).  In the future, we will use your passmark and security questions to verify your identity when making changes to your internet banking account.  Please contact a customer service representative if you have questions regarding MFA at 752-7123.

***IMPORTANT INFO FOR BILL PAY USERS***

Valley Bank will soon be merging Internet Banking and Bill Pay log-ins.  As soon as August 1st, there will no longer be a separate log-in for Bill Pay and you will now access your Bill Pay through internet banking.  If you are already signed up for internet banking, no problem!  If you are not currently using internet banking, please call Joel Rosenberg at (406) 752-3781 and he will be happy to help you set up your new internet banking account (our assistance will be necessary).  Both services will continue to be absolutely free of charge and we will continue to strive for your increased satisfaction with our online services.

*** IMPORTANT INFO FOR ATM & DEBIT CARD HOLDERS ***

We are excited to announce that we are renovating our debit and ATM card programs. There will be several improvements that include “real time” account information and better card (plastic) quality. The changes will occur on Monday, July 16th.

On Monday, July 2nd, you will be mailed a new Valley Bank Debit card. Shortly after your receive your card, you will be mailed an assigned pin number for your new card. Please do not attempt to activate the card until July 16th. The conversion will take place by the start of business on Monday, July 16th at which time you can activate your new card at anytime at any ATM. Your old card will no longer work after the conversion date.

Valley Bank will no longer be able to support ATM cards. If you currently hold an ATM card, it will be replaced by a Valley Bank branded Visa Debit card that we assure you is far superior in areas such as accessibility and fraud prevention.

More information and disclosures will accompany your new card and pin mailer. If you have any questions, please call Valley Bank of Kalispell at (406) 752-7123 and one of our customer service representatives will be happy to help you.